Privacy Policy

1. Introduction

think.er HUB ("we", "us", "our") is committed to protecting personal data in compliance with the Data Protection Act No. 3 of 2021 and the Cyber Security and Cyber Crimes Act No. 2 of 2021 of Zambia.

2. Data We Collect

• Account information: name, email, phone number, and role.
• Academic data: enrollments, submissions, grades, and progress.
• Technical data: IP address, browser/device details, access logs.
• Communication data: messages sent through forms or support channels.

3. Legal Basis & Purpose

• Consent, where you provide it.
• Contractual necessity to deliver enrolled services.
• Legitimate interests, including security and fraud prevention.

4. Your Rights

• Access, correction, erasure, and restriction of processing.
• Data portability where applicable.
• Right to lodge a complaint with Zambia's Data Protection Commissioner.

5. Security & Retention

We use reasonable technical and organizational safeguards such as encryption in transit, hashed passwords, and role-based controls. Data is retained only as long as required for service delivery, legal obligations, and verification needs.

6. Contact

Email: thinker.learn@gmail.com

Address: 10A Off Natwange Street, Airport, Livingstone, Zambia